Delivery Details 

Free Delivery – Spend over £65 to get free UK delivery

Standard Delivery – £3.95 Signed delivery via Royal Mail. Allow 3-5 working days within England, Wales or Scotland, from date of dispatch.

Next Day Delivery (UK) – £5.95 Next day delivery service is sent via Royal Mail and is guaranteed next working day providing your order was made prior to 2pm the previous day and will require a signature on the receiving end. Next day delivery does not include weekend delivery or anything ordered after 2pm on Thursday. Any next day orders placed over the weekend will be dispatched Monday.

Europe – £9.95 Sent tracked and signed via Royal Mail for countries inside the European Union. Allow 3-5 working days for delivery.

USA & Canada Express– £14.95 Sent tracked and signed via DHL Express for delivery to the United States of America & Canada. Allow 1-3 working days for delivery. Express delivery does not include weekend delivery or anything ordered after 2pm on Thursday.

Rest of World – £14.95 All International orders are sent via Royal Mail International Signed For service, taking 5-10 working days to arrive and will require a signature at the receiving end.

 

General Returns Policy

  • If you are returning an item for a refund, we can only accept items returned to us within 14 days from the date your order was dispatched.
  • For all international customers, please return unsuitable items within 28 days of receiving your parcels.
  • If you are returning an item to exchange it, then the items must be returned within 30 days from the date your order was dispatched.
  • Items returned outside of these periods may be refunded / exchanged at our discretion – please email us first for confirmation.
  • We will only cover the cost of your return postage if your item is faulty or you have been sent the wrong item.
  • Items must be returned to us as new, unworn and in an unwashed condition, deemed fit for resale with original tags still attached.
  • All items must be returned to us before a refund or replacement is issued.
  • If you are returning items from 2 or more separate orders please include the individual returns slips for each order. Please download your returns slip here
  • Please thoroughly inspect any item you order from us on receipt as we will only accept products returned to us in their original condition and fit for re-sale unless we have been given prior notice that an item is faulty.
  • Delivery charges are non refundable unless the item purchased is faulty or incorrect.
Sale Item Returns
  • Please note any items purchased from our sale may only be exchanged for another size/product or a credit for the like amount credited to an e wallet account. Refunds will not be given for any sale items.
Returns Address
F.A.O Lab3l Ltd
M A & H V Medler Haulage Ltd
Allison Street,
Marsham,
Norfolk,
NR10 5PJ