Delivery Details 

Free Delivery – Spend over £65 to get free UK delivery

Standard Delivery – £3.95 Tracked delivery via Royal Mail. Allow 3 working days within England, Wales or Scotland, from date of dispatch.

Europe – £9.95 Sent tracked via Royal Mail for countries inside the European Union. This is usually delivered in 5 working days, however please allow longer delivery times due to Brexit & Covid implications. 

USA & Canada Express– £14.95 Sent tracked and signed via DHL Express for delivery to the United States of America & Canada. Allow 1-3 working days for delivery. Express delivery does not include weekend delivery or anything ordered after 2pm on Thursday.

Rest of World – £14.95 All International orders are sent tracked and signed via DHL Express. Allow 1-3 working days for delivery. Express delivery does not include weekend delivery or anything ordered after 2pm on Thursday

 

General Returns Policy

  • If you are returning an item for a refund, we can only accept items returned to us within 14 days from the date your order was dispatched.
  • For all international customers, please return unsuitable items within 28 days of receiving your parcels.
  • If you are returning an item to exchange it, then the items must be returned within 30 days from the date your order was dispatched.
  • Items returned outside of these periods may be refunded / exchanged at our discretion – please email us first for confirmation.
  • We will only cover the cost of your return postage if your item is faulty or you have been sent the wrong item.
  • Items must be returned to us as new, unworn and in an unwashed condition, deemed fit for resale with original tags still attached.
  • All items must be returned to us before a refund or replacement is issued.
  • If you are returning items from 2 or more separate orders please include the individual returns slips for each order. Please download your returns slip here
  • Please thoroughly inspect any item you order from us on receipt as we will only accept products returned to us in their original condition and fit for re-sale unless we have been given prior notice that an item is faulty.
  • Delivery charges are non refundable unless the item purchased is faulty or incorrect.
Sale Item Returns
  • Please note any items purchased from our sale may only be exchanged for another size/product or a credit for the like amount credited to an e wallet account. Refunds will not be given for any sale items.
Returns Address
F.A.O Lab3l Ltd
M A & H V Medler Haulage Ltd
Allison Street,
Marsham,
Norfolk,
NR10 5PJ